COENNECT FOR SALESFORCE

Every org. Every layer. One Center of Excellence.

Connect metadata, permissions, Setup Audit Trail, Event Monitoring, component usage and documentation across your orgs and sandboxes. Give your team the context to understand what is used, why it matters, who can reach it and what a change could affect.

Managed-package integration · Read-only by default · Production and sandboxes

Coennect Salesforce context graph connecting metadata, permissions, change history and Event Monitoring with your team and agents.

SIX SOURCES OF CONTEXT

Configuration tells you what exists. Usage tells you what matters.

An inventory is a starting point. Bring structure, access, change, behavior, utilization and knowledge together to understand your Salesforce environment.

STRUCTURAL

Salesforce metadata

Objects, fields, Flows, Apex, validation rules, layouts and packages. Understand what has been built and how the configuration fits together.

ACCESS

Permissions

Profiles, permission sets, permission set groups, roles, sharing and licenses. Bring the evidence behind access into one review.

TEMPORAL

Setup Audit Trail

Configuration and administrative change history. Understand what changed, when it changed and what deserves a closer look.

BEHAVIORAL

Event Monitoring

Login, API, report, Apex and Lightning activity. Connect what is configured with the available evidence of what actually executed.

UTILIZATION

Component usage

Understand which supported components are used, by whom and how often. Identify adoption gaps and candidates for further review.

KNOWLEDGE

Documentation

Keep standards, runbooks, ownership and component explanations in the Docs Hub, alongside the environment they describe.

Coverage depends on the connected org, permissions, enabled features and available telemetry.

TEN CONNECTED CAPABILITIES

Understand the org. Then decide what to do.

Each capability contributes a different kind of context, so your Center of Excellence can work from evidence rather than isolated reports.

STRUCTURAL MAP

Salesforce Metadata

See the objects, fields, automations and customizations that make up your org. Find growing complexity before adding more.

ACCESS CONTEXT

Permissions

Review who can access what, where powerful permissions accumulate and which licenses are underused, with the supporting configuration in view.

DETECTION & RULES

Detections

Turn your admin team's hard-won knowledge into repeatable checks across connected orgs. Surface matching conditions for the right people to review.

LIVING KNOWLEDGE

Documentation

Generate component explanations and preserve investigations, standards and operating knowledge so understanding does not leave with the last expert.

CHANGE AWARENESS

Insights / Setup Audit Trail

Put significant configuration and access changes into context. Give your team a clearer starting point for the question, “What changed?”

DECISION GUIDANCE

Recommendations

Review evidence-backed findings and suggested next steps. Ask Coen to explain the rationale and help prioritize the work that matters.

BASELINE & DRIFT

Org Comparison

Compare sandbox with production, region with region or an acquired org with your standard. Review differences before deciding what should change.

RUNTIME TRUTH

Telemetry

Explore Event Monitoring activity and related request traces. Investigate failures, slow execution, noisy integrations and unusual access with inspectable evidence.

SPATIAL AWARENESS

Dependency & Impact Analysis

Review supported relationships between components before a change. Bring dependencies into release and cleanup decisions instead of treating each component in isolation.

USAGE & ADOPTION

Component Utilization

Find functionality with little observed use and focus your enablement or cleanup review. An unused-looking component is a question to investigate, not an automatic deletion.

FROM CONFIGURATION TO BUSINESS CONTEXT

Know what a field means, not just that it exists.

A name like Region__c does not explain its importance. Usage, dependencies and documentation bring the business questions into view: Which process relies on it? Who uses it? What should be reviewed before it changes?

Business meaning brings observed behavior together with purpose, ownership and criticality, with human confirmation rather than assumed intent.

ILLUSTRATIVE EXAMPLE / NOT A CUSTOMER RESULT

Region__c

Imagine this field drives territory assignment for 1,400 sellers, feeds three forecasting reports and is queried into a warehouse each night. Those relationships change the conversation from “Can we remove a field?” to “Which business process could we disrupt?”

Observe usage → review dependencies → confirm business purpose → preserve the explanation.

Draft review: automated owner, process and criticality inference, and the confirmation workflow, remain subject to product validation before publication.

MULTI-ORG GOVERNANCE

Built for portfolios of orgs, not one org at a time.

Bring connected production, sandbox, regional and acquired environments into one CoE operating view. Keep local context while building a consistent approach to enterprise oversight.

See across environments

Move between a single org's detail and the connected portfolio's usage, license, API and sandbox picture.

Review consistency

Use comparisons and configured detections to surface differences from the standards your team expects.

Prioritize together

Give admins, architects and CoE leaders a shared basis for deciding which orgs and findings need attention.

AGENTFORCE READINESS

Make your org agent-ready before you turn agents loose.

Readiness starts with understanding the platform an agent will enter. Bring process usage, permissions, dependencies and documentation into the conversation before expanding agent access.

Coennect complements Agentforce. Your team retains responsibility for access decisions, approvals and changes.

Start with the right questions.

Which objects and processes are actually used?

What access would the proposed agent receive?

What depends on the components it could touch?

Where does the business meaning still need confirmation?

BUILT FOR YOUR TEAM

One evidence base. Different decisions.

Salesforce CoE leaders

Align governance, platform health and adoption across the org portfolio.

Business Systems & architects

Understand complexity and dependencies before making roadmap or design decisions.

Security & compliance

Prepare access and change reviews with evidence, not disconnected exports.

Salesforce admin teams

Spend less effort reconstructing the org and more effort investigating the right issue.

A PRACTICAL STARTING POINT

The Salesforce Event Monitoring Playbook

Explore how event logs can support security, operational and adoption intelligence. Then see that evidence in the context of your own org.

Get the playbook →

SECURITY & CONTROL

Understand your org. Keep control of your changes.

Read-only by default

The managed-package connection supports collection of defined metadata and activity signals from authorized orgs.

Evidence has boundaries

Coverage and history depend on access, available sources and ingestion. Missing telemetry is not proof that nothing happened.

Your approval process

Recommendations and AI explanations guide review. They do not replace your native controls or authorize production changes.

Discuss data handling, retention, hosting and assurance documentation with our team during your security review.

YOUR SALESFORCE CENTER OF EXCELLENCE

See your org the way it is actually used.

Start with the Salesforce challenges your team needs to solve.

Sold and deployed independently.